Accessibility commitment
RaLytics LLC is committed to making its website accessible to everyone, including people with disabilities. We are continually working to improve the user experience for all visitors and are committed to meeting or exceeding the guidelines set forth by the Web Content Accessibility Guidelines (WCAG).
WCAG defines requirements for designers and developers to improve accessibility for and with people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. RaLytics.com strives to meet WCAG 2.2 Level AA. In addition, RaLytics strives to meet Section 508, AODA, and EAA laws.
Measures to support accessibility
RaLytics LLC takes the following measures to ensure accessibility of RaLytics.com:
- Include accessibility as part of our mission statement.
- Include accessibility throughout our internal policies.
- Integrate accessibility into our procurement practices.
- Appoint an accessibility officer.
- Provide continual accessibility training for our staff.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods including automated and manual tests.
Compatibility with browsers & assistive technology
We are built with Greyd.Suite on WordPress. They have been very responsive to feedback on accessibility platform bugs. We take their accessibility fixes as they become available.
RaLytics.com may or may not be compatible with browsers older than 3 major versions and/or mobile operating systems older than 5 years.
Feedback
If you have any difficulty accessing our website or have any feedback on how we can improve the accessibility of our site, please contact us at info@ralytics.com or through our feedback form. We will make every effort to respond to your request within 2 business days and to propose a solution as quickly as possible.
When contacting us, please include as many of these details as possible:
- The location of the issue, including the webpage address (URL) if possible.
- The assistive technology used when the issue was discovered, such as a screen reader, magnifier, refreshable braille display, speech recognition software, haptic device, switch, etc.
- The format you prefer for any follow-up materials, if applicable.
- Your contact information if you wish to be contacted for further information.
- Any additional information that may assist us in resolving the issue.
Expectations after feedback
We will promptly investigate any reported accessibility issues and assign them to the appropriate team for resolution. Should additional information be required, we will reach out to you via email. While we strive to address all issues as quickly as possible, some may take longer to resolve. Please be assured that even if immediate resolution is not possible, your report is valuable in prioritizing the issue for future attention.
Thank you for visiting RaLytics.com.