Our story

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), accessibility isn’t just a service – it’s our mission rooted in lived experience.

Our journey first began in healthcare, where we partnered with major health plans to develop technology that ensured compliance and optimized revenue. Along the way, we witnessed how digital barriers can exclude people from vital services. This fueled our passion to go beyond compliance and enhance user experiences.

To drive meaningful impact, we built a team of accessibility champions, industry leaders, and experts with lived experiences. Understanding these challenges firsthand, we are committed to helping organizations build inclusive digital experiences for all users.

Our leadership

Meet the key leaders who founded the accessibility program at RaLytics, driving inclusivity and innovation from the start.

Shane Clark

Chief Operating Officer

With over a decade in IT for the government and major health plans, Shane discovered his passion for accessibility as a Product Owner for a federal Section 508 team. Building an IT product for Section 508 efforts revealed the impact of inclusive technology, driving his commitment to creating better digital experiences for all.

Jennifer X. Zhang

Director of Accessibility & Innovation

Jennifer previously led accessible design at Microsoft and contributed to the Mental Health and Cognition Inclusive Design toolkits. She's passionate about making accessibility approachable and empowering customers to achieve sustainability and independence with the right skills and processes.